A little clarity

Good questions.
Clear answers.

Get to know Stappn, from your first check-in to the details of your account.

01

Getting started

What is Stappn?

Stappn brings GLP-1 tracking, AI-assisted coaching and guided movement into one app. Keep shot-day records, check in with your coach and come back to a plan for your day.

Who is Stappn for?

Stappn is designed for adults building an everyday movement routine alongside GLP-1 treatment. It supports planning and habits; your healthcare professional remains the person to ask about treatment and what activity is appropriate for you.

Where can I download it?

Stappn is available on the App Store and Google Play. Choose your store on the download page.

02

Your coach & your plan

Is the coach a person?

The Stappn coach is AI-assisted. You can talk through your schedule, preferences and recent activity to help shape a movement plan. The coach is not a clinician and does not provide medical advice.

What do I talk about in a check-in?

Start with how your day went, the time you have and your movement preferences. For example, you can tell the coach that a short morning session would fit better tomorrow.

Can I change the suggested session?

Yes. Review the plan and ask the coach for a change, such as a different movement or a lighter session. See how the check-in and planning flow works.

03

Tracking & movement

What can I keep track of?

Stappn includes injection-day scheduling and logging, reminders, daily steps, weight and body measurements, optional water logging and completed sessions. Explore the app with real screen examples.

Does Stappn recommend medication or doses?

No. Stappn does not prescribe medication, recommend dose changes or replace your treatment plan. Medication decisions belong with your healthcare professional.

What if I need to change or skip a session?

You can tell the coach that your plans have changed and ask for a different plan. Rest may be appropriate too. Stappn cannot assess symptoms or decide whether exercise is safe for you; ask your care team about health concerns.

04

Free tools & app access

Do I need an account to use the website tools?

No. You can use the free website tools without an app account. The movement and step planners work separately from your Stappn routine.

Do the movement and step plans sync to the app?

No. The Movement Moment Finder creates a calendar file from your choices. The Daily Step Goal Planner compares a target you choose with your recent average. Neither adds the result to your app account.

How much does Stappn cost?

Stappn is free to download. Coaching and personalized features require a Stappn Pro subscription. Current plans, prices, any trial eligibility and renewal terms appear in the app before purchase.

05

Privacy & your account

Where can I read about my data?

The Privacy Policy explains how Stappn handles personal data. The Consumer Health Data Privacy notice provides additional information about health-related data.

How do I delete my account?

Follow the steps on the account deletion page. If you need help with the process, contact support@stappn.com.

How do I manage my subscription?

Use the App Store or Google Play account where you purchased the subscription to review or cancel it. Deleting the app does not cancel a subscription.

06

Getting help

How can I contact Stappn?

Email support@stappn.com or visit our support page. Tell us which device you use and what you need help with.

Can I ask Stappn for medical advice?

Stappn supports fitness and everyday habits. It does not provide diagnosis, treatment or emergency care. Contact a qualified healthcare professional for medical questions. Read the health notice for more information.

SEE IT FOR YOURSELF

A real look
at a day with Stappn.

Follow a coach conversation, see the plan it leads to and explore how tracking fits alongside it.

See how Stappn works