FAQ

Questions people ask before trying Stappn.

If your question is not here, email support@stappn.com and a person will answer.

Is Stappn a medical app?: No. Stappn does not provide medical advice, diagnose or replace treatment. It only helps you keep movement consistent.
Who is it designed for?: Adults using GLP-1 medication. Stappn helps you keep a small, sustainable rhythm as your capacity changes.
Can I exercise on injection day?: There's no universal rule against it. Stappn adapts to how you feel and how much time you have.
Can I use it at home without equipment?: Yes. The library prioritises standing, seated, supported and bodyweight movement.
How are the plans personalised?: They respond to your injection rhythm, reported energy, side effects, available time, limitations and recent activity.
How is my data used?: Health-related information is handled as sensitive data. It is not sold for advertising. You can delete your account at any time.
When will Stappn launch?: No date has been announced yet. Join early access to hear first.
How much will it cost?: Pricing hasn't been announced. It will be shared with the early-access invitation.
Is there a free trial on every plan?: No. A 7-day free trial is available only with the annual subscription. The monthly and three-month plans do not include a trial.
How do I cancel?: Subscriptions are managed and cancelled in your App Store or Google Play account settings. Deleting the app does not cancel a subscription.
Why might the price look different on my device?: App stores present prices in local currency and may include taxes, so the displayed amount can differ from the US dollar reference price.